Shipping policy

All orders are shipped discreetly with your privacy in mind in a plain brown paper wrapper. No other labels, stickers or identifying information will be placed on the packaging. While some orders may be processed and shipped within a 12-hour timeframe, the majority of orders are processed and shipped within one business day timeframe, Monday – Friday.

**NOTE: All orders placed during the month of October require one to two additional business days for processing. Orders placed after 8:00am PST are considered received the following business day.

Please NOTE: UPS does not deliver on Saturday. Next Day Air orders placed on Friday will be delivered on next Monday.

Our fulfillment department is located in Southern California, and your delivery time will vary by location. Tracking numbers will be sent to you via e-mail once your order ships and you may track your packages at www.ups.com.

If you did not receive any e-mail from us, please check your email account's Spam or Junk folder to ensure the message was not filtered.